Working together - making a difference
DUDLEY ADULT SOCIAL CARE ANNUAL REPORT - 2018/19
Useful Links
More community organisations can be found at www.dudleyci.co.uk
DUDLEY COUNCIL
Access to adult social care
General number for all adult social care queries
0300 555 0055 • www.dudley.gov.uk/asc
Blue Badge enquires
Provides parking concessions for people with severe walking difficulties
Bogus callers hotline
Dedicated to protect people from Bogus Callers
01384 812045 • https://www.dudley.gov.uk/business/trading-standards/rogue-traders-and-scams/
Dudley Council complaints team
We want to hear from you if you have a compliment, comment or complaint about our services.
01384 814724 or 01384 -812417 Email complaints.socialcare@dudley.gov.uk
Dudley Council Plus
General number for all council enquiries including anti-social behaviour and housing
0300 555 2345 • https://www.dudley.gov.uk/council-community/dudley-council-plus/
Dementia Gateways
Offering care and support to people, their families and carers living with dementia
01384 813600/ 01384 813315
Dudley Falls Prevention
A service to help people prevent and avoid falls
01384 814459 • www.dudley.gov.uk/falls
Dudley Home Improvement Service
This service offers a range of services to homeowners and private rental tenants
01384 817086 • https://www.dudley.gov.uk/residents/housing/housing-options/private-housing/dudley-home-improvement-service/
Dudley Telecare Service
A range of telecare gadgets and personal alarms to support people to continue living at home independently.
Call 0300 555 2040, www.dudley.gov.uk/telecare
Living Well, Feeling Safe Partnership
A preventative service offering older or vulnerable people practical safety, security and wellbeing advice to keep independent, happy, healthy and safe at home.
01384 817743
Queens Cross Network
Wellington Road Dudley West Midlands DY1 1RB
COMMUNITY, VOLUNTARY & PUBLIC SECTOR ORGANISATIONS
Disability in Action
A user led organisation supporting people with disabilities run by people with disabilities
01384 813460 • www.disabilityinactiondudley.co.uk/
Dudley Advocacy
Works alongside vulnerable people to ensure that their voices are heard
01384 456877 • www.dudleyadvocacy.org
Dudley Borough Interfaith Network
Works to build relationships and understanding between people of all faiths
01384 573381 • www.dbinterfaith.org.uk
Dudley Carers Alliance
Provides carers support network raising awareness of carer issues
To join contact Dudley Carers Network on 01384 818723
or visit: www.dudleycarersalliance.org.uk
Dudley CIL - Centre for Inclusive Living
Dudley CIL is a membership organisation run by and for disabled people
01384 348095 • http://www.dudleyci.co.uk/kb5/dudley/asch/service.page?id=Xu-X1PNVqZU
Dudley Clinical Commissioning Group
NHS Dudley providing health services in Dudley borough
01384 322777 • www.dudleyccg.nhs.uk/
Dudley Council for Voluntary Service (DCVS)
DCVS is an independent local voluntary organisation that exists to support, promote and develop local voluntary action
01384 573381 • http://dudleycvsreview.org/
Dudley Dementia Action Alliance
The alliance is made up of organisations that operate across the borough and are working together to make Dudley a dementia friendly community
01543 255955 • https://www.dementiaaction.org.uk/local_alliances/16038_dudley_dementia_action_alliance
Dudley Voices for Choices
A self-advocacy group for people with a learning disability
01384 217057 or 07930636552 • http://dudleyvoicesforchoice.org.uk/
Dudley and Walsall Mental Health Trust
Provides a wide range of integrated mental health services to children, adults and older people across
the communities of Dudley and Walsall
01922 607000 • www.dwmh.nhs.uk
Healthwatch Dudley
A consumer champion for both health and social care services in Dudley borough
03000 111 001 • www.healthwatchdudley.co.uk
Royal Voluntary Service Dudley
Volunteering opportunities in Dudley
0845 608 0122 or 01384 888107 • www.royalvoluntaryservice.org.uk